Internal or any 3rd party services such as site monitoring service tend to hit the site programmatically. They tend to fail some of the rule combinations which are used by ShieldSquare engine to flag the request as bots. Thus, they are listed in the bad bot list. You can whitelist such services (that you use for your site optimization etc) from the portal using the whitelist option.
Created by: Vasanth Kumar
Modified on: Tue, Jun 21, 2016 at 12:47 PM
Did you find it helpful?Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.